Our Safeguarding team at Newquay Tretherras work every day to ensure students are happy, healthy and enjoying their school experience.

Our Safeguarding Commitment

At Tretherras, we recognise that:

The welfare of children is paramount in all the work we do and in all the decisions we take

All children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse and a right to learn

Some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues such as neglect, abuse, grooming or exploitation

Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep Students safe by:

Identifying students who may need early intervention and referring them for school support or support from outside agencies such as Young People Cornwall or the Early Help Hub.

Valuing, listening to and respecting students and their concerns

Building a safeguarding culture where staff, children, young people and their families, treat each other with respect and are comfortable about sharing concerns.

Adopting child protection and safeguarding best practice through our policies, procedures and code of conduct for staff and volunteers.

This will include appointing Designated safeguarding leads and having a safeguarding team

We have an anti-bullying policy and online safety policy where we endeavor to create a safe environment and have procedures in place to deal effectively with any bullying that does arise.

We use our Child protection and safeguarding policy and procedures to share concerns and relevant information with agencies who need to know- involving children, young people, parents, families and carers.

We ensure we create a safe physical environment for our students, staff and volunteers by applying health and safety measures with the law and regulatory guidance.

We have a dedicated and committed safeguarding team who work every day to ensure that our students at Newquay Tretherras are happy, safe, healthy and enjoy their school lives.

The team can be contacted via email: safeguarding@tretherras.net


Could you spot the signs of child sexual abuse? Get confidential advice and support to help keep your child safe.

Click here to go to: stopabusetogether.campaign.gov.uk

If you require support with Year Groups

Year 7 – Year7@tretherras.net Year 8 – Year8@tretherras.net Year 9 – Year9@tretherras.net

Year 10 – Year10@tretherras.net Year 11 – Year11@tretherras.net Sixth Form – nt6@tretherras.net

If you require support with safeguarding or mental health, please email either the respective Head of Year or safeguarding@tretherras.net

Trained Counsellors online

Monday- Friday 12pm- 10pm
Saturday – Sunday 6pm-10pm




Emergency Services – 999

Devon and Cornwall Police – 101

Multi Agency Referral Unit (MARU) – 0300 1231 116

Early Help Hub (EHH) – 01872 322277

Children’s Social Care (out of hours) – 01208 251300

Childline – 0800 1111

Kernow Young Carers – 0800 587 8191

NSPCC – 0808 800 5000

Domestic Violence – 0300 777 4777 24 hour Support line – 01872) 225629

CAHMS (Mental Health) – 01872 322277

YZUP (substance misuse) – 01872 300 816

Kooth – Online Counselling Service https://kooth.com/

Click here for Government Advice on Advice to parents and carers on keeping children safe from abuse and harm

Call the NSPCC helpline for support and advice if you have a concern for your own or another child’s safety on 0808 800 5000.

If you feel that your child is in immediate danger, call the police on 999. You can report concerns to the police on their non-emergency number, 101.

You can also contact the relevant social care team at your local council to report a concern about a child or adult.

This guidance brings together sources of information about the main risks children may be particularly vulnerable to during the coronavirus (COVID-19) pandemic and signposts you to help and support available.

The essential measures to control coronavirus can potentially increase risks to children and this can cause concern for parents and carers.

This guide also includes information on the support providers who can help you have effective conversations with a young person, especially if you are concerned for their safety

Useful Documents, Websites and Apps

Useful Sites

You may also find the below websites/chatlines helpful:

ChildLine can be contacted on

0800 1111 or their website is:


Childline is a free, private and confidential service.


Kooth offers free, safe and anonymous online support for young people. They can be contacted

Monday- Friday 12pm-10pm and

Saturday- Sunday 6pm-10pm on



The Mix– For anyone under the age of 25 where you can talk via email, phone or their webchat. Freephone number:

0808 808 4994 (13:00-23:00 daily) or by website



Mind your way– Made by young people for young people. A place to get help with your mental wellbeing and health. You can access this support by using the website:



Young Minds Crisis Messenger- Provides free 24/7 crisis support across the UK. All texts are answered by trained volunteers. Texts are free from EE, Tesco, Giff Gaff, 02, Telepcom, 3 Virgin Media and BT Mobile. Text YM to 85258 or website:


Young Minds crisis messenger Parents Helpline 0808 802 5544


Young Way Chat – Young people Cornwall will be offering a digital option for their service. The your way chat is available Weekdays

9am-9pm by telephone or text on 01872 613001 or by website https://your-way.org.uk


CAMHS – This site was created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and well-being


MARU (Multi Agency Referral Unit) tel 0300 1231116 – this is for anyone concerned about a child’s safety

NSPCC – Keeping Children Safe

Keeping children safe in education

Cornwall Health Schools Advisor

Parentzone- practical advice for online safety

thinkuknow- challenging sexual behaviours

Useful Apps

These apps may be useful to manage any signs of low mood, anxiety or stress:


SAM (Self-help Anxiety Management) is an app that will help you to understand what causes your anxiety, monitor your anxious thoughts and behaviour over time and manage your anxiety through self-help exercises and private reflection. Visit

https://sam-app.org.uk for more information.


ClearFear is an app that helps you to learn to reduce the physical responses to threat as well as challenging thoughts and behaviours and releasing emotions. Visit www.clearfear.co.uk for more information.


Woebot uses tools from CBT (cognitive behavioural therapy) to think through situations and master skill to reduce stress and challenges. This includes depression, anxiety, relationship problems, procrastination, loneliness, grief, addiction, pain management and more. Visit

https://woebot.io for more information.